Yolo Training Academy & Resources

The YES Team supports the County’s training efforts by promoting the annual employee training course catalog, and by sharing a wide variety of learning materials and resources.

  • Yolo Training Academy (YTA) courses are focused on a set of core competencies or behaviors that every employee is expected to embody and cultivate. Training is organized under these key areas in order to develop and strengthen skills important for operations, leadership, and personal advancement.

  • Other valuable training is offered to support employee well-being and equip them with the tools to support the mission and S.P.I.R.I.T. values of Yolo County.

  • Mandatory training details are easily accessed through the link below.

  • Finally, for additional resources inspired by YES Team areas of focus, check out the resources listed below. These books, videos, websites, professional associations, and more are shared to further encourage YOUR success.

Got a resource to suggest? Let us know by clicking on the form links in the listings below.

Register For A CourseMandatory TrainingProfessional Associations


COMPETENCIES 900x

Click on the banner above to learn more about Yolo's Core Competencies


Training & Resources

Check out the training and development resources listed below. Inspired by Yolo County’s core competencies; these books, videos, websites, and more are shared to further encourage YOUR success. Use the categories and search filters to narrow your results or browse through all our titles. Want to suggest a resource? Let us know by clicking on the form link in each category below. 

Core Competency Resources - Adaptability
*SUGGEST A RESOURCE*
BOOK: The Art of Deliberate Success: Transform Your Professional and Personal Life  by David Keane Jossey-Bass
BOOK: The Seven Habits of Highly Effective People by Stephen Covey
VIDEO: Embracing Change by Jason Clarke
VIDEO: The Power of Vulnerability by Brené Brown
WEBSITE: Change Process: The Prosci ADKAR Model
WEBSITE: UC Berkeley - Greater Good Magazine: Mindfulness
WEBSITE: UC Berkeley Human Resources - Wisdom Cafe: Take 5: Five Ways to Get Better Work Life Balance
WEBSITE: UC Berkeley Human Resources - Wisdom Cafe: Take 5: Five Ways to Improve Your Performance Through Feedback
WEBSITE: Wayne State University Human Resources: Dealing With Change
Core Competency Resources - Communication
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BOOK: Communication: Your Key to Success by Alison Lester and Shirley Taylor
BOOK: Everyone Communicates, Few Connect: What the Most Effective People do Differently by John Maxwell
BOOK: On Writing Well: The Classic Guide to Writing Nonfiction by William Zinsser
BOOK: The Elements of Style by William Strunk Jr.
BOOK: Verbal Judo: The Gentle Art of Persuasion by George J. Thompson and Jerry B. Jenkins
VIDEO: 10 Ways To Have A Better Conversation by Celeste Headlee
VIDEO: How To Speak So That People Want To Listen by Julian Treasure
WEBSITE: Little Things Matter: Improving Your Written Communication Skills
WEBSITE: Make Yourself Indispensable – 5 Workplace Communication Strategies
WEBSITE: The Manager's Toolbox for Onboarding
WEBSITE: Wayne State University Human Resources: Communication
Core Competency Resources - Critical Thinking & Problem Solving
*SUGGEST A RESOURCE*
BOOK: Innovation: How Innovators Think, Act and Change Our World by Kim Chandler McDonald
BOOK: The Aspiring Thinker’s Guide to Critical Thinking by Linda Elder and Richard Paul
BOOK: The Gift of Fear: Survival Signals That Protect Us from Violence by Gavin de Becker
BOOK: The Miniature Guide to Critical Thinking Concepts & Tools by Richard Paul and Linda Elder
VIDEO: 5 Tips to Improve your Critical Thinking by Samantha Agoos
VIDEO: Got A Wicked Problem, First Tell Me How You Make Toast by Tom Wujec
VIDEO: Play This Word Game To Come Up With Original Ideas by Shimpei Takahashi
WEBSITE: The Scripps Research Institute: 10 Things: Critical Thinking
WEBSITE: The University of Texas at Austin: Problem Solving Information and Tips
WEBSITE: Wayne State University Human Resources: Analytical & Problem Solving Skills
WEBSITE: Wayne State University Human Resources: Creativity & Innovation
Core Competency Resources - Customer Focus
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BOOK: Customer Loyalty: How to Earn It, How to Keep It by Jill Griffin
BOOK: Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know by Jeffrey Gitomer
BOOK: The Customer Culture Imperative by Linden Brown and Chris L. Brown
BOOK: The Fred Factor by Mark Sanborn
BOOK: The Science of Service, Six Essential Elements for Creating a Culture of Service in the Public Sector by Wendi Pomerance Brick, MS
VIDEO: 4 Ways to Elevate the Customer's Experience by Mark Sanborn
VIDEO: How to Provide Extraordinary Customer Service: The Fred Factor by Mark Sanborn
WEBSITE: Help Scout: 15 Customer Service Skills that Every Employee Needs
WEBSITE: The Manager's Toolbox for Onboarding
WEBSITE: University of Iowa: Competencies - Service Excellence/Customer Focus
WEBSITE: Wayne State University Human Resources: Customer Focus
WEBSITE:Survey Monkey: 6 Keys to Improving Your Team’s Customer Service Skills
Core Competency Resources - Integrity & Ethics
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BOOK: High Performance with High Integrity by Ben W. Heineman
BOOK: The Power of Professionalism: The Seven Mind-Sets That Drive Performance and Build Trust by Bill Wiersma
VIDEO: Building Integrity - Keeping Promises by Erick Rainey
VIDEO: Our Buggy Moral Code by Dan Ariely
WEBSITE: The Manager's Toolbox for Onboarding
WEBSITE: UC San Diego: Making Ethical Decisions: A 7-Step Path
Core Competency Resources - Teamwork
*SUGGEST A RESOURCE*
BOOK: Clear Leadership: Sustaining Real Collaboration and Partnership at Work by Gervase R. Bushe
BOOK: Radical Collaboration: Five Essential Skills to Overcome Defensiveness and Build Successful Relationships by James Tamm and Ronald Luyet
VIDEO: Build A Tower, Build A Team by Tom Wujec
VIDEO: Cultivating Collaboration: Don't Be So Defensive! by Jim Tamm
WEBSITE: 5 that Support your top 5 from Youth Development Network
WEBSITE: The Manager's Toolbox for Onboarding
WEBSITE: UC Berkeley Human Resources - Wisdom Café: Creating A Charter For Your Team!
WEBSITE: UC Berkeley Human Resources - Wisdom Cafe: What We Can Learn From Chickens About Being A Successful Team
WEBSITE: UC Berkeley Human Resources: Steps To Building An Effective Team
WEBSITE: Wayne State University Human Resources: Teamwork
Difference Makers Resources
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Employee Engagement Resources
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BOOK: Drive: The Surprising Truth about What Motivates Us by Daniel H. Pink
BOOK: Employee Engagement 2.0: How to Motivate Your Team for High Performance by Kevin Kruse
BOOK: Employee Engagement for Dummies by Bob Kelleher
BOOK: The Best Place to Work: The Art and Science of Creating an Extraordinary Workplace by Ron Friedman, PhD
BOOK: The Truth About Employee Engagement: A Fable About Addressing the Three Root Causes of Job Misery by Patrick M. Lencioni
OTHER - Yolo Employees Only: Employee Engagement Team: 5 Step Yolo Performance Handout
OTHER - Yolo Employees Only: Employee Engagement Team: Department Employee Engagement Team Facilitators – Contact List
OTHER: Employee Engagement and Respect: Key HR Issues for 2016 by HR News Magazine
OTHER: Engaging for Success: Enhancing Performance through Employee Engagement by David MacLeod and Nita Clarke
OTHER: Executives Guide for Engaging Millennials by Great Places to Work Report
OTHER: The Impact of Employee Engagement on Performance by Harvard Business Review
VIDEO: Drive: The Surprising Truth About What Motivates Us by RSA Animate
VIDEO: The Puzzle of Motivation by Dan Pink
VIDEO: What makes us feel good about our work? by Dan Ariely
VIDEO: Why Work Doesn't Happen at Work by Jason Fried
WEBSITE: 10 Simple Secrets You Need to Know to Increase Employee Engagement
WEBSITE: 2017 Trends in Global Employee Engagement
WEBSITE: 49 Employee Engagement Ideas - The Ultimate Cheat Sheet Your Team Will Love
WEBSITE: 7 Tips to Increase Employee Engagement Without Spending a Dime
WEBSITE: Change Process: The Prosci ADKAR Model
WEBSITE: Culture and Engagement: The Naked Organization
WEBSITE: Deloitte: Human Capital
Leadership Resources
*SUGGEST A RESOURCE*
WEBSITE: The Manager's Toolbox for Onboarding
Mandatory Training Resources
MANDATORY TRAINING: Disaster Service Workers (DSW)
MANDATORY TRAINING: Equal Employment Opportunity (EEO)
MANDATORY TRAINING: Ethics
MANDATORY TRAINING: Health Insurance Portability Accountability Act (HIPAA)
MANDATORY TRAINING: Injury and Illness Prevention Program (IIPP)
MANDATORY TRAINING: National Incident Management System (NIMS)
MANDATORY TRAINING: Sexual Harassment Prevention
Onboarding Resources
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Professional Development Resources
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Mentee Program Application
Mentor Program Agreement
Mentor Program Application
VIDEO: The power of vulnerability by Brené Brown
WEBSITE: Frank Benest Career Compass Columns
WEBSITE: Your Ten-Year Plan
Safety Incentive Resources
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StrengthsFinder
OTHER: StrengthsFinder “Moon Landing - A Team Building Icebreaker/Activity”
OTHER: StrengthsFinder “Strengths Quiz Icebreaker/Activity”
OTHER: StrengthsFinder “What are Creative and Practical Ways to Embed Strengths into our Work Culture?”
OTHER: StrengthsFinder “What Do You Meme - Strengths Edition Icebreaker/Activity”
OTHER: StrengthsFinder “Would You Rather... Icebreaker/Activity”
OTHER: StrengthsFinder 60 in 60! Creating Moments That Matter: 60 Seconds or 60 Minutes!
OTHER: StrengthsFinder Debunking Strengths Myth #1
OTHER: StrengthsFinder Debunking Strengths Myth #2
OTHER: StrengthsFinder Full Theme Descriptions
OTHER: StrengthsFinder Reference Card
OTHER: StrengthsFinder Strategies for Building on your Strengths
OTHER: StrengthsFinder Working With Others Who Have...
WEBSITE: StrengthsFinder Gallup Strengths Center YouTube
WEBSITE: StrengthsFinder In Our Tribe Podcast
WEBSITE: StrengthsFinder Leadership Vision Podcast
Supervisor & Manager Resources
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OTHER: Executives Guide for Engaging Millennials by Great Places to Work Report
WEBSITE: 10 Simple Secrets You Need to Know to Increase Employee Engagement
WEBSITE: 49 Employee Engagement Ideas - The Ultimate Cheat Sheet Your Team Will Love
Talent Management Resources
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Yolo Training Academy & Resources
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VIDEO: The Golden Circle by Siomon Sinek
VIDEO: The Happy Secret to Better Work by Shawn Achor
WEBSITE: 5 that Support your top 5 from Youth Development Network