Frequently Asked Questions

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Please see the below FAQ list searchable and grouped by categories. 

DFS Office Closure Update - COVID-19 Pandemic:

In accordance with Centers for Disease Control and Prevention, the Yolo County Public Health Official and Yolo County Board of Supervisors, we are closing the Department of Financial Services office to the public from March 19 to May 29.    Please utilize the online, mail, and phone options for payment processing rather than in-person payment.  We will be implementing social distancing measures during the April 8 - April 10, 2020 office opening; However, if you are experiencing any symptoms, you should remain at home.

We will be answering voice messages at (530) 666-8625 and emails to taxinfo@yolocounty.org received during the office closure to the public.

  • I. Covid-19 Property Tax Questions

    • Can I request a penalty cancellation if I am unable to make a timely payment due to COVID-19?

    • Can the County waive the credit card service fees of 2.25 percent for online and over the telephone?

    • Can you extend the April 10, 2020 deadline due to COVID-19?

    • County buildings are no longer open to the public due to COVID-19, what are my payment options?

    • I am expecting a property tax refund. Will this refund be delayed by COVID-19?

    • What if I am unable to make a full property tax payment by April 10, 2020 due to the impact of COVID-19?

    • Will property tax amounts be reduced due to economic impact of COVID-19?

  • II. General Property Taxes

    • Can I get tax bill amounts and status on-line?

    • Can I make a partial payment?

    • Can I pay my property taxes monthly?

    • Can I pay my secured property tax bill with my credit card or e-check?

    • Can payments be postmarked on the deadline date?

    • How are tax amounts determined?

    • How are the supplemental tax amounts determined?

    • How can I avoid having to pay penalties?

    • How can I change my mailing address?

    • How can I obtain a copy of my tax bill?

    • How can I obtain my Personal Identification Number (PIN) to pay online if I don't have the bill?

    • How do I dispute assessed values?

    • I am a senior citizen, blind or disabled, what property tax assistance can I get?

    • I mailed in my property tax payment, however your system is not showing my taxes as paid. What should I do?

    • I pay taxes to my mortgage company, why did I get this bill?

    • I placed my payment in the mailbox at the post office on the day my payment was dueWhy was a late charge assessed?

    • I purchased property for less than the assessed value on the annual tax bill. Will my tax bill be reduced?

    • I received a refund. Does this mean I don't owe any taxes?

    • I recently refinanced my house and I am not sure whether my new lender will pay my property taxes. What should I do?

    • If I don't pay on time, will I be charged a penalty?

    • If I pay property taxes through an impound account (i.e., with my mortgage payment), will my lender get my supplemental tax bill?

    • If I receive a supplemental tax bill, will I also receive an annual tax bill In November of each year?

    • If using the U.S. Postal Service (USPS) or courier services (FedEx, UPS, etc.) to deliver my property tax payment, and County Buildings are closed, how will my payment be received?

    • Is a private postage meter date the same as the United States Postal Service postmark?

    • My payment has been cashed. Why doesn't the tax bill installment show paid on your website?

    • My payment has not been cashed. What should I do?

    • My tax bill was mailed to the wrong address and I never received it. If I pay the tax bill immediately, will you remove the costs or penalties?

    • The assessed value of my property increased more than two percent this year. There was no change in ownership or new construction. Doesn't Proposition 13 limit annual increases in value to two percent?

    • The Assessor is reducing the value of my property and I've already paid my tax bill. When will I receive my refund?

    • The Assessor is reducing the value of my property, and I have not yet paid my tax billShould I pay the bill(s) I received?

    • The Tax Collector placed a lien on my name which appears on my credit report. How do I get it corrected?

    • What are "supplemental" property taxes?

    • What are property taxes?

    • What are the direct levies on my tax bill?

    • What does the supplemental tax bill tell me?

    • What happens if I don't pay my tax bill installment?

    • What happens if I don't pay my taxes?

    • What happens if my payment is returned by the bank?

    • What help is available for military personnel?

    • What if I purchase a piece of property and then sell it again after a few months?

    • What information is included with my tax bill?

    • What is a Mello-Roos?

    • What is Proposition 13?

    • What is Proposition 8?

    • What is the credit card convenience fee amount?

    • What period of time does a secured property tax bill cover?

    • When are secured property taxes due?

    • When does the supplemental tax bill become delinquent?

    • When is the secured tax assessed?

    • When is the supplemental tax due?

    • When should I expect my supplemental tax bill(s)?

    • When should I expect to receive my secured property tax bill?

    • When should I mail my payment to avoid penalties?

    • Where does the property tax revenue go?

    • Who is responsible for the collection of the property taxes?

    • Why did I receive more than one supplemental tax bill?

    • Why do I have to pay a convenience fee if I pay by credit card?

  • III. Secured Property Taxes

    • Can I make partial payments on my current secured property taxes?

    • The value of my business property is over-assessed by the Assessor. May I pay taxes on the estimated worth of my business property while I work with the Assessor to correct the over-assessment?

    • What are "secured" property taxes?

  • IV. Unsecured Property Taxes

    • My business was sold in January and I still received a tax bill. Why do I have to pay taxes on a business I no longer own?

  • V. Supplemental Tax Bills

    • How are the supplemental tax amounts determined?

    • If I pay property taxes through an impound account (i.e., with my mortgage payment), will my lender get my supplemental tax bill?

    • If I receive a supplemental tax bill, will I also receive an annual tax bill In November of each year?