Email / Renewing Library Materials / Getting a Library Card /
Lost Library Card / My Ratings / Notices
WHAT IS A PIN AND HOW DO I GET ONE? Answer: A PIN is a personal identification number that is the equivalent to a password for accessing your online record. You can assign yourself a PIN via the online catalog at http://web-iii.yolocounty.org by clicking on the MY RECORD button on the main page of the Yolo County Library catalog. This button is located in the upper right hand corner of the page. When you click on it a My Record Login page will appear. Enter your library card number and then enter the PIN you want to assign yourself. This can be an alphanumeric combination and can also include special characters such as !, /, &. Click on the Submit button. The system will respond back with a Please Enter A New PIN screen. It will already have your card number enter and ask you to enter and then confirm your new PIN.
I'VE FORGOTTEN MY PIN- WHAT DO I DO? Answer: Your PIN is encrypted information so if it is forgotten the staff will be unable to look it up for you. Call or come in to your nearest branch and ask a circulation staff member to delete the old one and then you can assign a new one.
I HAVE A NEW EMAIL ADDRESS- HOW CAN I ADD THAT TO MY RECORD? Answer: Once you have accessed your account online by entering your card number and PIN then you can change your email address. Click on the PATRON RECORD button located at the top of the screen. Then click on the MODIFY PERSONAL INFO button located near your name. A smaller MODIFY PERSONAL INFORMATION window will appear where you can enter your new email address and then click on the SUBMIT button.
HOW CAN I RENEW LIBRARY MATERIAL THAT IS DUE SOON? Answer: You can:
Bring the material in to any Yolo County Library branch for renewal;
Call any branch during open hours;
Renew via the automated telephone renewal system by calling 530-666-8016 or 530-666-8017 and following the prompts. You will need to know the barcode number of the item you want to renew;
Renew online at http://web-iii.yolocounty.org and clicking on the MY Record button. Enter your library card number and PIN and click on the SUBMIT button. You can select which item you want to renew from this screen. Please note that most library material can be renewed twice but if there are fines of $5.00 or more or holds by other users then the items can not be renewed. After renewing be sure to wait until the system responds back that it has renewed or the reason why the item was not renewed.
HOW CAN I GET A LIBRARY CARD? Answer: Come in to any Yolo County Library branch with written verification of your current address. Fill out an application and then staff can issue you a card.
I'VE LOST MY LIBRARY CARD- WHAT DO I DO? Answer: A library card is a lot like a credit card. It allows you to use library materials and holds you liable for lost and overdue materials. If you lose your library card call or come in to any Yolo County Library branch and staff will void your lost library card number and issue you a new card. There is a nominal replacement cost.
How does the My Ratings option work? If you want to give a 1-5 star rating to a title then use the stars next to each title. 1 is the lowest and 5 is the highest rating. You must log into your account first and then search the catalog to locate the title you want to rate. Click on the star that represents the rating you want to assign that title. You can delete any and all of your ratings by going into your account and clicking on the My Rating button then checking the Marked boxes next to those you want to delete and clicking on the Delete Marked button. To Change your rating for a title you must also be logged in, then click on My Account, click on My Ratings button and click on the star you want to change your rating to.
How can I change the way I receive notices from the library? There are 3 ways we can send notices: via email, telephone or by postal mail. Notices via email or postal mail include the titles of the items involved, while for privacy issues, telephone notices are very general. You can indicate your preference by logging into your account then click on the Modify Personal Info button. Click on your preference and then click on the Submit button. If we are unable to contact you through either email or telephone then a printed notice will be sent.
Questions or comments?
Email Us